Exotic Bali Properties is on of the most comprehensive and efficient property management company in Bali. We oversee and manage all maintenance jobs, big and small, with our on-call staff and contractors are always ready to go when needed and always fetch better rates for any requirement.
Professional Local Team
Your property will be handled by our management team, which includes trained cleaners, maintenance personnel, with dedicated villa managers who will ensure the property is in perfect condition for each and every visitor.
Marketing Coverage
Your villas will be listed worldwide for any traveler looking to stay in the area; We partner and collaborate with over 70 online and over 100 offline platforms including Airbnb, Booking.com, TripAdvisor, etc.
Exceptional Guest Service
Our 24/7 care includes housekeeping, welcome packs, toiletries, and in-person check-in / out’s, concierge service, airport collect / drop off, tours, private function, vehicles, and more. We take pride in providing all guests the highest professional service to assure happy and returning guests.
Enhanced Review Rating
Our team is ready to help with rating and review optimization. With the help of our long term return clients, we can assure satisfaction for our known guests and fast track positive reviews for your property. Furthermore we can help to recover from negative reviews by pushing them down.
Our Divisions | Summary & details |
---|---|
Marketing & Promotions | Online listing with our OTA and partners such as Booking.com, Agoda, Airbnb etc., email campaign, distributing via our network and third parties |
Booking & Reservations | Handle all enquiries, correspondence with customers, process bookings, payments, update calendars online and offline. |
Operations & Guest Services | Handle villa operational from inventory list, cleaning schedules etc. Guest activities such as tours, in villa services and accommodating any special requests. |
Staff Management & Training | Training, organization chart, working schedules, job descriptions, uniforms etc. Protection of employee benefit rights and payroll. |
Villa Design & Maintenance | Repair & maintenance: building, mechanical, electrical, plumbing, assisting in building renovation, interior design and decorations. |
Monthly Sales Reports | Booking reports, payment reports and sales chart. |
Legalities & Licensing | IMB, Pondok Wisata (Rental license), banjar,contributions and relationship with local community |
Accounting & Administration | Collect & transfer payments, organize and controlling cash flow, utilities bills, general suppliers and general cashier |
Budget & Performance | Monthly profit and loss reports, government tax processing, yearly budgeting control. |